Privacy Notice

Version dated 15 November 2026. We review this page from time to time and post any updates here.

Who we are

This website is operated by ScaleSync LLP under the ScaleYukti brand, based in Ahmedabad, Gujarat, India. For any privacy question, contact ronak@scaleyukti.com or +91 84011 22091.

Information you choose to share

If you contact us about your business, you may share your name, phone number, business name, business type and a description of your enquiry process. This happens when you:

• message us on WhatsApp;
• call us; or
• email us.

Please do not send patient records, clinical details or other sensitive personal information through these channels.

How we use contact information

We use it to respond to your request, discuss whether our services fit your business and, if you engage us, deliver the agreed work. Enquiries may be recorded in our customer relationship management (CRM) system so that someone is clearly responsible for replying or calling you back. We do not sell personal information.

Service providers

We rely on providers to operate this website and our communication: website hosting on our own server, a CRM system (Twenty) hosted on our own server for tracking enquiries, WhatsApp (Meta) for messages you send us, an email provider for messages you email us, Cashfree Payments (payment processor, if you pay us through a payment link), Google Analytics for aggregated website measurement, and, if you become a ScaleYukti Platform customer, a third-party WhatsApp messaging platform provider that hosts the shared inbox on our behalf. These providers process information under their own terms.

Retention and security

Enquiry records in our CRM are kept only as long as needed to follow up on your request, manage any engagement and meet legal or accounting requirements; you can ask us to delete them at any time. The site is served over HTTPS and access to our systems is restricted. No method of transmission or storage is completely secure.

Website analytics and cookies

We use Google Analytics 4 to understand how the website is used in aggregate, such as page views and clicks on contact buttons. The Google tag is not loaded and no analytics cookies are set unless you choose "Accept" in the cookie choice shown on your first visit. If you choose "Decline", or make no choice, no analytics request is sent to Google. Your choice is saved in your browser and you can change it at any time with "Cookie settings" in the footer; choosing "Decline" after accepting stops measurement and removes this site's analytics cookies. We do not record the contents of your messages as analytics events. Google processes analytics data under its own terms.

Your choices and requests

Privacy contact and complaints: Ronak Shrivastav, ScaleSync LLP, ronak@scaleyukti.com or +91 84011 22091. We will acknowledge your request and reply within a reasonable time.

You can ask us to access, correct or delete the personal information you have shared, or withdraw consent to be contacted, by writing to ronak@scaleyukti.com. We will respond within a reasonable time in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023.

Updates to this notice

We may update this notice when our website or information practices change. The current version is always published on this page. See also our Terms & Conditions.