Platform Essentials
Price on request
Quote on WhatsApp, confirmed in writing before you pay
For one small team that wants a shared WhatsApp inbox and clear ownership.
- 3 team seats
- 1 WhatsApp number
- 5 active bots
- No AI agents
- 20,000 messages a month
Pricing
Choose how you want to run follow-ups.
Pick a Platform plan and run it with your own team, or have us set up and manage the workflow. Get a quote on WhatsApp.
Plans
Platform Guided
Price on request
Quote on WhatsApp, confirmed in writing before you pay
For teams that want a guided workflow, reminders and AI help on top of the inbox.
- 5 team seats
- 1 WhatsApp number
- 15 active bots
- Up to 3 AI agents
- Higher message limit
Platform Scale
Price on request
Quote on WhatsApp, confirmed in writing before you pay
For larger teams that need more seats, more AI and a year of reporting history.
- 10 team seats
- 1 WhatsApp number
- Higher bot limit
- Up to 5 AI agents
- Higher message limit
Platform Enterprise
Custom quote
Flexible billing
For larger or multi-number operations that need custom limits and a quoted billing arrangement.
- Custom seats and bots
- Multiple WhatsApp numbers
- Custom AI agents
- Custom permissions
- Priority onboarding
Plan prices are quoted on WhatsApp. Plan limits and the amount are confirmed in writing before you pay. Meta WhatsApp message charges are separate and carry no ScaleYukti markup. How WhatsApp charges work.
We set it up and manage it
Custom quote
One-time setup of the agreed workflow, then ongoing management within an agreed boundary. Your team keeps the buyer conversations. Priced on your enquiries, team and tools.
Compare plans
What each plan covers.
| Feature | Essentials | Guided | Scale | Enterprise |
|---|---|---|---|---|
| Team seats | 3 | 5 | 10 | Custom |
| WhatsApp numbers | 1 | 1 | 1 | Custom |
| Active bots | 5 | 15 | Higher limit | Custom |
| AI agents | Not included | Up to 3 | Up to 5 | Custom |
| Messages per month | 20,000 | Higher limit | Higher limit | Custom |
| Broadcasts per day | 2,000 | Higher limit | Higher limit | Custom |
| Channels | WhatsApp, Instagram DMs, Messenger, website widget | WhatsApp, Instagram DMs, Messenger, website widget | All | |
| Shared inbox, stages and ownership | Included | Included | Included | Included |
| Drip campaigns | Not included | Included | Included | Included |
| Custom roles | Not included | Included | Included | Included |
| Reporting history | 30 days | 90 days | 1 year | Custom |
| Setup and onboarding | OptionalOne-time | OptionalOne-time | OptionalOne-time | Priority onboarding |
| Technical support | WhatsApp group, Mon-Fri 11 AM-6 PM | WhatsApp group, Mon-Fri 11 AM-6 PM | WhatsApp group, Mon-Fri 11 AM-6 PM | WhatsApp group, Mon-Fri 11 AM-6 PM |
Included: part of the plan. Optional: add it when you need it.
Add-ons and usage
What can be added, and who bills it.
Extra team seats
Added to your plan. Quote on request. Billed by ScaleYukti.
Extra channels
Added to your plan. Quote on request. Billed by ScaleYukti.
AI features
Quoted separately. Billed by ScaleYukti.
Integrations and API work
Custom integrations and API development are charged separately, depending on scope. Agreed in writing first.
Meta messaging charges
Meta charges its own fees for WhatsApp marketing, service and utility messages. You pay Meta at the rate that applies to you. It is separate from your ScaleYukti invoice and ScaleYukti adds no markup on any message category. See WhatsApp charges below.
Setup or training
One-time. Billed by ScaleYukti.
ScaleYukti invoices the platform fee, add-ons and setup. The final amount is confirmed in writing before you pay.
Why ScaleYukti
One team, from first call to daily use.
One point of contact
We invoice you, onboard you and answer you. You never chase a second company.
Set up with you
We confirm number ownership, build your first workflow and test a real enquiry with you before you rely on it.
No markup on Meta charges
Meta message fees pass through at the rate Meta charges. Our fee is the platform plan and any add-ons you choose.
Built for property enquiries
Stages, ownership and next actions that match how site visits and callbacks actually run.
Real work behind it
See how we run it for Gujarat real estate, a franchise network and a home-services business on our case studies.
Room to grow
Start on Essentials. Move up for AI, more channels and more seats, or ask us to manage the workflow.
Practical questions
Pricing questions.
How is billing handled?
Plan fees are billed in advance for the period we agree, monthly, half-yearly or yearly. We confirm the plan, its limits and the amount in writing before you pay.
What is included in each plan?
Every plan has a shared inbox, enquiry stages and ownership. Seats, bots, AI agents, channels and reporting history grow from Essentials to Guided to Scale, as shown in the comparison table. Enterprise is quoted to your needs.
Can I keep my existing WhatsApp number?
Often, but it depends on how the number is set up today. We assess it first and suggest testing with a spare number. Downtime, rollback and account ownership are discussed before any live move.
Are there usage charges on top?
Yes. Meta charges its own fees for WhatsApp marketing, service and utility messages. You pay these at the rate Meta charges you, they are separate from the platform fee, and ScaleYukti adds no markup on any of them. See the WhatsApp charges page for how it works.
Who do I deal with for billing and support?
ScaleYukti, at every step. We invoice you, onboard you and are your point of contact. Technical support runs through a dedicated WhatsApp group, Monday to Friday, 11 AM to 6 PM. For plans, billing and anything else, we answer calls and WhatsApp Mon–Sat, 11 a.m.–9 p.m. IST.
How do I pay?
After we confirm fit and agree the plan, we send a secure Cashfree payment link on WhatsApp. You pay with the options shown on the link, such as UPI and cards. We never ask you to send card details in a chat.
How does onboarding work?
We confirm fit and number ownership, agree the plan, invoice and collect, set up your workspace, send your branded invite and test the first enquiry with you.
How do renewals and cancellation work?
Plans renew for the billing period you chose. You can cancel any time to stop renewal. Details are in our Refund and Cancellation Policy.
Can I export my data if I leave?
Yes. You can export your workspace data from Settings, then Data Management.
What is the difference with managed support?
With a Platform plan your team runs the inbox. With Managed Enquiry Operations we set up the agreed workflow once and then manage it on an ongoing basis, while your team keeps the buyer conversations.
Let's talk about your business
Not sure which fits?
Tell us how enquiries reach you today. We reply Mon–Sat, 11 a.m.–9 p.m. IST.
Prefer to review the options first? Explore Solutions