Shared inbox
The team sees the same conversations in one place.
ScaleYukti Platform
One place for property enquiries and follow-ups.
Give your team a shared view of who owns each enquiry, when to call back, and what happened last.
Get a plan quote on WhatsApp. Replies Mon–Sat, 11 a.m.–9 p.m. IST.
A simple walkthrough
From enquiry to callback in four steps.
- 1
An enquiry arrives
It lands in one shared inbox instead of a personal phone.
- 2
Assign it
One person owns the enquiry, so nobody assumes someone else replied.
- 3
Set a callback
Pick the day and time the buyer was promised.
- 4
See what is pending
Filter by owner, stage or due time at the start of the day.
Illustrative sample · not client data
Callback requestedBuyer asked for a call at 5 PM
No ownerCallback assignedNext action is on the record
Mitesh · Today, 5 PMWhat your team gets
The basics every follow-up needs.
Limits for each plan are listed on the Pricing page.
Enquiry stages
Move each enquiry from new to follow-up to site visit or closed.
Ownership
Every enquiry has a named owner.
Next action
Each enquiry shows what happens next and when.
Quick replies
Saved replies for the answers your team gives every day.
Reporting
A view of what is open, overdue and done.
Two ways to get started
Run it yourself, or have us run the workflow.
Use the platform with your own team
Your team runs the inbox and follow-ups. We help you get started, and you choose how much onboarding help you want.
Request platform accessHave ScaleYukti set up and manage the workflow
We set up the agreed workflow once, then manage it on an ongoing basis. Your team keeps the conversations with buyers.
See Managed Enquiry OperationsOnboarding
From request to your first test enquiry.
- 1
Confirm fit and number ownership
- 2
Agree the plan
- 3
Invoice and collect
- 4
Set up your workspace
- 5
Send your branded invite
- 6
Test the first enquiry
Assisted signup for now: we set up your workspace with you. Self-serve signup is not available yet.
Practical questions
Questions before requesting access.
Can I keep my current WhatsApp number?
Often, but it depends on how the number is set up today. We assess it first and suggest testing with a spare number. Downtime, rollback and account ownership are discussed before any live move.
How many team members can use it?
Essentials includes 3 seats, Guided 5 and Scale 10. Enterprise seats are quoted to your needs. Extra seats can be added to a plan.
Can my team use it on a phone?
We confirm how your team will use it on mobile in the tested workspace before you commit, so you see it working rather than take our word for it.
Who sets it up?
You can set it up with your own team, with onboarding help from us. Or we can set up and manage the agreed workflow for you, which is the Managed Enquiry Operations service.
What support do I get?
Technical support runs through a dedicated WhatsApp group, Monday to Friday, 11 AM to 6 PM. For plans, billing and anything else, we answer calls and WhatsApp Mon–Sat, 11 a.m.–9 p.m. IST.
Can I take my data with me?
Yes. You can export your workspace data from Settings, then Data Management.
What happens after I request access?
We message you on WhatsApp, confirm fit and who owns your number, and share the plan and quote. You are not charged until you agree.
Let's talk about your business
Ready to see it with your own enquiries?
Message us on WhatsApp. We reply Mon–Sat, 11 a.m.–9 p.m. IST.
Prefer to review the options first? Explore Solutions